Ford Motor Company intends to recall a quarter of a million Explorer SUVs after customers reported brake failures that led to vehicles rolling away. The National Highway Traffic Safety Administration announced the move Saturday, which will impact over 250,000 vehicles in the US.
Read on for more information regarding the recall notice and what you should do if you own a recalled vehicle. Don’t hesitate to contact your local Ford dealer with any questions you might have regarding the Explorer recall. You can also contact Ford directly at 1-866-436-7332.
Some Ford Explorer owners have complained that the vehicle can roll away even when parked and set to “park” mode. Ford has ordered dealers to stop any test drives or deliveries of the affected vehicles until they can repair the faulty components. According to the NHTSA notice, the issue stems from a hardware failure in the Explorer’s rear axle.
The rear axle bolt can break while the vehicle is in operation, resulting in the drive shaft disconnecting from the axle. Ford says this bolt can break after multiple “maximum torque events,” which essentially means sudden braking.
The Ford Explorer recall affects SUVs produced between 2020 and 2022, and covers Explorer Hybrid vehicles as well as some plug-in hybrids and even select police interceptor Explorers. For a full description of each recalled model, check Ford’s official website for the notice listing.
Ford plans to begin notifying owners of affected vehicles by mail starting in June and could have some notices out as early as June 6. Owners will be able to return their vehicles to their nearest Ford dealership so licensed technicians can repair them. Ford will cover the cost of the repairs for owners, so don’t hesitate to bring your Explorer in to have the axle fixed.
If you drive a 2020 through 2022 Ford Explorer SUV, you should take caution when you park overnight or on an incline. You might have a broken rear axle bolt, which makes it difficult or impossible for the drivetrain to apply torque to your rear wheels. If this is the case, your vehicle might not be able to maintain its position while set to “park.”
To prevent this, make sure you engage your parking brake, too. This will help prevent your SUV from rolling away overnight! Likewise, try to avoid parking on an incline, in case your parking brake experiences a malfunction overnight, too.