Apple issued a voluntary recall of 15-inch MacBook Pro laptops last month. The fault is in the battery of certain older models, which posts a fire risk if it overheats. A total of 26 incidents were reported to the company, including minor burns, smoke inhalation, and damage to personal property.
The affected laptops were sold between September 2015 and February 2017, but to see if your laptop needs to have its battery replaced, you should check the serial number.
Apple has committed to replacing the batteries in all 432,000 15-inch MacBook Pro laptops that were sold in the United States during that time period. Another 26,000 were sold in Canada and are also eligible for the free battery replacement.
To check if your laptop is affected, go to the Apple menu in the upper left corner of the screen and select “About This Mac.” If the model is “MacBook Pro (Retina, 15-inch, Mid 2015)” then you might need to have the battery replaced.
The next step is check your computer’s serial number against the database on Apple’s website. You can find the serial number on the same “About This Mac” screen; it’s the last item on the list. Type the serial number into the search box on Apple’s website and hit submit; they’ll let you know immediately if your computer needs to be serviced.
If your laptop is recalled, you should stop using it immediately. Once you know about the overheating and fire risk, it’s vital that you leave the computer powered off until the problem is fixed.
How long will that take? Unfortunately, it could take up to 2 weeks. The fastest turnaround seems to be at the Apple retail stores, where you can make an appointment to drop off your computer. The actual work is done off-site at a service center, so if you’re not able to get to an Apple store, you can still get your laptop fixed.
If you live too far from a store, either check out the list of Apple Authorized Service Providers on their website or contact Apple Support to mail your computer to a repair center.
Apple is not offering a warranty extension on these computers despite the manufacturing flaw.